＊COVID-19 Notice:
Please expect delays with all deliveries during this time due to flights being grounded and delays occurring with customs clearances that are constantly changing. Unfortunately, these delays are out of our control but we are keeping in contact with our shipping partners to make sure that everything keeps moving. We completely understand that you would love to receive your parcel right away. We kindly ask that we all patient and understanding during this time.

Free Shipping:
Macau: on all orders
Hong Kong, Taiwan and Mainland China: on orders over HKD600

Otherwise, please refer to the below for various shipping times and costs to international destinations:
Hong Kong, Taiwan and Mainland China: HKD30, 3-7 days
Rest of the world: HKD60, 7-14 days

Shipping time:
The shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to an invalid address, the customs clearance procedures or other causes.

Remarks:
① Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
② After the order has been paid, the warehouse needs 48 hours to process your order (except Pre-order). You will receive a notification once your order has been shipped.
③ Prices displayed on the website do not include duties or taxes. Depending where you live, your country's customs office may impose a few additional charges on your order: import fees, declaration fees, import duties (tariffs) and/or taxes.

If there is any shipping issue with your package, you can contact us at shop@theiaskin.com after your order was placed.