Shipping Policy

Free shipping threshold

Macau: free shipping on all orders.
Hong Kong, Taiwan and Mainland China: free shipping on orders of HKD600 or more; for orders below HKD600, shipping is HKD30.

Other destination shipping fees

Other destinations: for orders below HKD800, shipping is HKD100; for orders of HKD800 or more, shipping is HKD60.

Estimated delivery time

Macau, Hong Kong, Taiwan and Mainland China: approximately 3–7 days.
Other destinations: approximately 7–14 days.

These estimates begin from the shipping date, not the order date. Incorrect address information, customs clearance or other factors may cause delays.

Important information

Express shipping is not available to P.O. boxes or APO/FPO addresses. After payment, the warehouse generally needs 48 hours to process an order, except pre-order items. You will receive a notification when your order ships.

Prices shown on the site do not include any duties or taxes that may be charged at the destination. Depending on the destination, customs may charge import, declaration, duty or tax fees.

For shipping issues, please contact us at shop@theiaskin.com.